Yealink WH62 Dual UC Wireless Headset
A unique headset specifically designed for use with deskphones that have a USB Headset port and also to connect to a PC/Mac/laptop via USB cable. This is the Dual version –  ie it has 2 earcups
This is NOT a Bluetooth headset. It uses DECT 6.0 which gives you the best sound quality and range. You cannot connect this model to a mobile and it must always be used in conjunction with the base unit.

Please note – this version of the WH62 is NOT Teams certified.  If you plan to use it with MS Teams we recommend you look at the Teams variant.  Teams certification gives a few shortcuts in Teams bit otherwise the headsets are identical.

This Yealink headset is available in mono or dual wearing styles and either MS Teams certified or not (aka ‘UC’ for Unified Communications). There’s also the WH63 with 3 wearing styles but different specs.
To see the full range of Yealink WH62/3 models CLICK HERE.
To see the whole WH range, including the snazzy WH66 which connects to and can charge your mobile, CLICK HERE.

OK,  lets find out more.
Nice move, Yealink!  Many Yealink phones have a USB headset port so this headset will allow Yealink users to have one wireless headset to connect to their phone and computer.
NB Your phone may be using that headset port for something else so do check it is free for the headset. Your Yealink phone will also need some programming. See the end of this page for details.  Other than that its super easy to install and use. As its been designed for Yealink phones,  you don’t need anything else to be able to answer calls from your phone with the headset.
The WH62 can also be used with other USB desk phones however you may not get the call control from the headset.
There are 2 mics in the microphone arm. One is to ‘hear’ external sounds and block them out from what your caller hears (aka noise cancelling), the other picks up your voice.   In terms of overall sound quality the WH62 is good. Good but not great.  We found the sound both ways to lack a little bass compared to high end models when used with a PC.  That said,  for the money it is definately a strong contender.

The dual model has a padded headband so is ideal for all day wearing comfort.  If you prefer the mono style the headband isn’t padded but is not a thin strip of metal like SOME headsets we could mention.
We’ve already said this is a ‘DECT wireless’ headset (DECT is the same wireless technology as cordless phones).  So unlike a Bluetooth headset, you’ll be able to wander far from your desk and still carry on chatting (or pick up the call for Yealink phones). Yealink advertise this as 160m line of sight range but bear in mind that walls (especially thick ones) and other technology can reduce this.  On average you can bet on 55-80m.
Control the volume of what YOU hear call to call on the headset, general and mic volume can be adjusted via PC/Laptop settings or the phone.  You can lift the mic to mute (which is very intuitive) or use the tiny button to do so.  Unlike many other headsets with this lift to mute function,  you can still have the microphone on either side.
There’s a busy light on one earcup to show colleagues when you’re on a call.  If this isn’t obvious enough there’s an additional busy light accessory the BLT60 (see the accessories tab) which you can pop on the desk or attach to your monitor to be super-clear.
Battery life is up to 13 hours for the mono version and 14 for the dual version. If you forget to charge over the weekend? No worries! You have 90 hours standby time for the mono and 125 hours for the dual (from a full charge).  You’ll need to leave it on the stand for 2.5 hours to get a full charge.
The stand is kinda cool, unlike other headsets it hangs from a little plate.  The actual charging connection is magnetised and pretty solid so you won’t knock it out of the charging position without really meaning to. The base also rings for calls unlike Bluetooth headsets and many PC headsets.

This isn’t a headset you want to take from home to office every couple of days –  the base isn’t compact.  But then you’re probably not moving your phone either.  If you DO need a more transportable solution,  call our friendly team of experts for alternatives.

As with all headsets we do recommend you keep the firmware up to date via the Yealink website

Yealink Phone Compatibility

Phone Firmware Version Required
Yealink Phone Models

NB *models must not be already using the USB accessory port –  eg for extra panel of buttons

v86 (ie 86.xx.x.x)

T4xS*  (eg T42S, T46S, T48S*), T4xU, T53, T53C, T5xW (eg T53W), T58A, VP59

v15
Teams Phones T58A, T55A, VP59, MP54, MP56, MP58

Updating your phone’s firmware is very straight forward, go to our support tab for our simple guide on how to do this >>.

Programming in Yealink configuration Webpage.
This can be executed by your telephony provider or your IT Manager if they have access. We suggest you confirm this before purchase.
Option under Features > Audio called “Ringer Device for Headset” needs to be set as  “Use Headset & Speaker”

Don’t forget to check that the phone has the USB port to spare.  For example, if you have an expansion module (add with extra keys) you may find it’s already in use.